“We were purchasing a condo in Ames for our daughter at ISU. We live in California, but Tyler and his team kept us informed and worked with us to figure out the technology so we could get papers signed! It was great to know that, even though we were far away, we had Tyler’s team making sure everything went smoothly!”

“The level of customer service by the Tyler Osby Team is far superior to any I have encountered. The team is knowledgeable, professional, and set to continue serving clients for decades to come. I would rate them a 6 out of 5 stars!”

“When we made an offer on our home the sellers countered to move our closing date up — meaning Tyler had to close in less than 30 days. Tyler and his team met the deadline no problem! We received weekly updates and they were wonderful to work with. We will definitely use The Tyler Osby Team in the future!”

“Every interaction with Tyler and his team has been educational and financially helpful. I’ve purchased my first home and have refinanced more than once since then. Anytime I have a question about my mortgage, I know I can reach out and will have a helpful response in no time.”

“I cannot say enough great things about Tyler and his staff. They are knowledgeable, accessible, punctual, and detail oriented. Tyler emailed a weekly checklist to us, to his staff, and to our realtor so everyone was on the same page until closing. Working with them eliminated stress.”

“Tyler and his team made our refinance experience smooth and efficient. He went out of his way to keep us informed and helped us understand our options by asking questions and then offering an opinion on the direction that we should go.”

“They were quick to respond to our questions, no matter what time of day. He even told me it would make more sense financially to stay with our current lender for our new house. He puts his clients’ best interest first even though he might not get their business.”

“Tyler went so far above and beyond what the other lenders did and offered such great advice throughout our entire buying process. It was truly a great experience! There is only one mortgage lender that I will recommend, and that is the Tyler Osby Team!”

“The best way to describe working with the team is that they felt like my personal team and a smart, well-informed friend. Customer service is not dead. Tyler is very up front and knows just about everything when it comes to a loan.”

“Tyler and team made my first home buying experience one to remember. The ease they brought to the process allowed me to enjoy the experience with limited stress. Their communication was impeccable. Before I knew it we were closing and my realtor was handing me the key.”

“As first time home buyers, we were new to the process and Tyler was there every step of the way. We loved how friendly and accessible everyone was. If you are looking for an honest, hard working, intelligent and all around fun team to assist with your mortgage — we highly recommend Tyler Osby.”

“I have refinanced my home 3 different times with him over the years, each time obtaining a much lower interest rate. Tyler really cares about the clients he works with and takes a personal interest in helping them — you are not just a number. We trust Tyler completely and will never finance or refinance with anyone else!”

“Tyler sat down with us and answered every single question, and never made us feel dumb for asking even the smallest one. We received weekly emails letting us know how the process was going. The day we came in to sign our final paperwork was stress-free and a very, very exciting day!”